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Executive Operations Partner

You don't need more help. You need fewer things to manage.

I build the systems, SOPs, and operational backbone that lets high-growth founders stop being the bottleneck in their own business.

Reclaim Your Time
check_circle Available — U.S. EST & AU AEST
Lyndon Diao Profile
$50k+
Accounts Receivable Recovered
80%
Admin Chaos Reduced
7+ Yrs
Verifiable Background
The Core Difference

You're not just hiring a freelancer — you're hiring accountability.

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Registered Professional

Fully registered in the Philippines with a traceable legal identity. W-8BEN provided for total IRS compliance.

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Zero Data Breach History

Handled sensitive data for global public figures and government officials with non-negotiable confidentiality.

The Risk of Unregistered Talent

  • warning
    IRS Penalties Failure to collect W-8BEN results in up to 30% backup withholding liability.
  • block
    No Legal Recourse Vanished contractors or leaked data leave you with zero enforceable recovery paths.
  • privacy_tip
    Data Privacy Liability Sharing data with unverifiable persons exposes you to GDPR/CCPA violations.

Official Verification

BIR Registration Seal
Solutions Tailored to You

Operational Excellence on Autopilot

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Executive Assistance

Inbox triage, calendar management, and priority blocking. Reclaim 10+ hours every single week.

Tools: Slack, G-Suite, M365
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Automation Setup

Building workflows in Zapier & Make to eliminate repetitive manual work forever.

Tools: Zapier, Make, AI Models
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SOP & Documentation

Creating the company wiki so your business runs smoothly without you in the room.

Tools: Notion, Google Docs, DocuSign
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Backend Support

CRM organization, data cleaning, and reporting. Truth-based data at your fingertips.

Tools: HubSpot, QuickBooks, Notion
Case Study: From chaos to company infrastructure

Recovering $50k+ and building a scalable business for a small team

US-based Notary & Document Services Company · Remote · 2023–2025

error_outline The Situation

  • The President and CEO of a US-based notary services company needed her first-ever virtual assistant — and was bringing me on for collections work despite my having zero collections experience at the time.
  • The business had a growing accounts receivable backlog, no documented processes, and no operational structure to support a growing team.
  • I was hired as an Independent Contractor — a first for both of us — and was expected to ramp fast with minimal hand-holding.

auto_fix_high What I Did

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Collection System Built a collection system from scratch. (With no prior collections experience, I designed a follow-up sequence, tracked all outstanding accounts, and partnered with legal firms to issue formal demand letters for non-responding clients.)

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Documented the entire operation I created a full company wiki in Notion — SOPs, workflows, onboarding guides — structured so the business could run without every answer having to go through the CEO.

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Built and led the team After being promoted to Executive Assistant, I hired and trained two additional virtual assistants who are still with the company today.

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Owned the executive layer Managed inbox, calendar, priorities, reporting, and task coordination — giving the CEO back uninterrupted time to focus on leading the business.

The Results

$50k+ RECOVERED
2 VAs HIRED & LED
1 Wiki COMPANY OS
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"You kept things organized and made my day-to-day so much easier. I really appreciated how reliable and thoughtful you were."

JB
Jessie Bullis
President | CEO

The EXEC Framework

My proven process for delivering proactive support with minimal back-and-forth.

E

Explore & Audit

Deep dive into your current workflows, bottlenecks, and "bandwidth thieves."

X

Execute Fixes

Immediate triage of inbox, calendar, and critical backend fires.

E

Engineer Systems

Building SOPs and automations to ensure fixes are permanent.

C

Constant Optim

Proactive management and monthly audits to keep scaling frictionless.

Ready to scale?

Stop being the bottleneck. Reclaim your zone of genius.

Book Your Strategy Call
schedule Free 20-minute operational audit

Executive Administrative Assistance

Reliable, systems-minded support designed to give you back 10+ hours every week.

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Inbox & Calendar Management

Seamless scheduling and zero-inbox strategies to keep your communication pristine and timely.

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Travel & Logistics

Comprehensive itinerary planning, booking, and on-the-road support for smooth professional transitions.

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Document Preparation

Polished presentations, reports, and administrative collateral crafted with an eye for detail and brand tone.

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Expense Tracking

Meticulous categorization and reconciliation of business expenditures to simplify your financial reporting.

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Stakeholder Coordination

Act as a professional point of contact for clients, partners, and internal teams, ensuring alignment.

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Project Tracking

Utilizing modern PM tools to ensure deliverables are met and timelines are respected across your operations.

Tailored Support

Select the tier that best suits your needs. My executive assistance is designed for precision, clarity, and a seamless partnership to support your business.

Essential

Starter

$600/month
  • check_circleBasic inbox management
  • check_circleCalendar scheduling
  • check_circle15 hours/week allocation
Book Discovery Call
Most Popular
Professional

Plus

$1200/month
  • starsAdvanced inbox triage
  • check_circlePriority scheduling
  • check_circleProcess documentation
  • check_circle30 hours/week allocation
Book Discovery Call
Operational

Pro

$1500/month
  • check_circleFull operational management
  • check_circleTeam leadership & delegation
  • check_circleLight automations
  • check_circle40 hours/week (Dedicated)
  • check_circleDedicated strategy sessions
Book Discovery Call