I build the systems, SOPs, and operational backbone that lets high-growth founders stop being the bottleneck in their own business.
Fully registered in the Philippines with a traceable legal identity. W-8BEN provided for total IRS compliance.
Handled sensitive data for global public figures and government officials with non-negotiable confidentiality.
Official Verification
Inbox triage, calendar management, and priority blocking. Reclaim 10+ hours every single week.
Tools: Slack, G-Suite, M365Building workflows in Zapier & Make to eliminate repetitive manual work forever.
Tools: Zapier, Make, AI ModelsCreating the company wiki so your business runs smoothly without you in the room.
Tools: Notion, Google Docs, DocuSignCRM organization, data cleaning, and reporting. Truth-based data at your fingertips.
Tools: HubSpot, QuickBooks, NotionUS-based Notary & Document Services Company · Remote · 2023–2025
Collection System Built a collection system from scratch. (With no prior collections experience, I designed a follow-up sequence, tracked all outstanding accounts, and partnered with legal firms to issue formal demand letters for non-responding clients.)
Documented the entire operation I created a full company wiki in Notion — SOPs, workflows, onboarding guides — structured so the business could run without every answer having to go through the CEO.
Built and led the team After being promoted to Executive Assistant, I hired and trained two additional virtual assistants who are still with the company today.
Owned the executive layer Managed inbox, calendar, priorities, reporting, and task coordination — giving the CEO back uninterrupted time to focus on leading the business.
"You kept things organized and made my day-to-day so much easier. I really appreciated how reliable and thoughtful you were."
My proven process for delivering proactive support with minimal back-and-forth.
Deep dive into your current workflows, bottlenecks, and "bandwidth thieves."
Immediate triage of inbox, calendar, and critical backend fires.
Building SOPs and automations to ensure fixes are permanent.
Proactive management and monthly audits to keep scaling frictionless.
I started my career in high-volume, fast-paced BPO environments where accuracy, consistency, and adherence to processes were non-negotiable. That foundation shaped how I work today — systems-first, detail-oriented, and always thinking one step ahead.
I now support Founders and Executives who need more than just task execution. I build backend systems, document processes, and manage daily operations so leaders can stay focused on growth — not admin.
"When things get busy, you won't have to chase me. I'll already be on it."
Lean Six Sigma combines continuous process optimization framework methods with metrics to clean operations and maximize efficiency. It structures projects to minimize operational variations, directly reducing system friction and stabilizing delivery performance.
A curated collection of tools I use for communication, project management, creativity, and automation.
and many more, including specialized and emerging platforms.
Can learn your existing tools fast or adapt to new systems quickly.
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COPYRIGHTS 2026 | LYNDONDIAO.ONLINE | TERMS & CONDITIONS