Executive Operations Partner

You don't need more help. You need fewer things to manage.

I build the systems, SOPs, and operational backbone that lets high-growth founders stop being the bottleneck in their own business.

Reclaim Your Time
check_circle Available — U.S. EST & AU AEST
Lyndon Diao Profile
$50k+
Accounts Receivable Recovered
80%
Admin Chaos Reduced
7+ Yrs
Verifiable Background
The Core Difference

You're not just hiring a freelancer — you're hiring accountability.

verified_user

Registered Professional

Fully registered in the Philippines with a traceable legal identity. W-8BEN provided for total IRS compliance.

security

Zero Data Breach History

Handled sensitive data for global public figures and government officials with non-negotiable confidentiality.

The Risk of Unregistered Talent

  • warning
    IRS Penalties Failure to collect W-8BEN results in up to 30% backup withholding liability.
  • block
    No Legal Recourse Vanished contractors or leaked data leave you with zero enforceable recovery paths.
  • privacy_tip
    Data Privacy Liability Sharing data with unverifiable persons exposes you to GDPR/CCPA violations.

Official Verification

BIR Registration Seal
Solutions Tailored to You

Operational Excellence on Autopilot

inbox

Executive Assistance

Inbox triage, calendar management, and priority blocking. Reclaim 10+ hours every single week.

Tools: Slack, G-Suite, M365
auto_awesome

Automation Setup

Building workflows in Zapier & Make to eliminate repetitive manual work forever.

Tools: Zapier, Make, AI Models
description

SOP & Documentation

Creating the company wiki so your business runs smoothly without you in the room.

Tools: Notion, Google Docs, DocuSign
monitoring

Backend Support

CRM organization, data cleaning, and reporting. Truth-based data at your fingertips.

Tools: HubSpot, QuickBooks, Notion
Case Study: From chaos to company infrastructure

Recovering $50k+ and building a scalable business for a small team

US-based Notary & Document Services Company · Remote · 2023–2025

error_outline The Situation

  • The President and CEO of a US-based notary services company needed her first-ever virtual assistant — and was bringing me on for collections work despite my having zero collections experience at the time.
  • The business had a growing accounts receivable backlog, no documented processes, and no operational structure to support a growing team.
  • I was hired as an Independent Contractor — a first for both of us — and was expected to ramp fast with minimal hand-holding.

auto_fix_high What I Did

payments

Collection System Built a collection system from scratch. (With no prior collections experience, I designed a follow-up sequence, tracked all outstanding accounts, and partnered with legal firms to issue formal demand letters for non-responding clients.)

menu_book

Documented the entire operation I created a full company wiki in Notion — SOPs, workflows, onboarding guides — structured so the business could run without every answer having to go through the CEO.

groups

Built and led the team After being promoted to Executive Assistant, I hired and trained two additional virtual assistants who are still with the company today.

shield_person

Owned the executive layer Managed inbox, calendar, priorities, reporting, and task coordination — giving the CEO back uninterrupted time to focus on leading the business.

The Results

$50k+ RECOVERED

2 VAs HIRED & LED

1 Wiki COMPANY OS
format_quote

"You kept things organized and made my day-to-day so much easier. I really appreciated how reliable and thoughtful you were."

JB
Jessie Bullis
President | CEO

The EXEC Framework

My proven process for delivering proactive support with minimal back-and-forth.

E

Explore & Audit

Deep dive into your current workflows, bottlenecks, and "bandwidth thieves."

X

Execute Fixes

Immediate triage of inbox, calendar, and critical backend fires.

E

Engineer Systems

Building SOPs and automations to ensure fixes are permanent.

C

Constant Optim

Proactive management and monthly audits to keep scaling frictionless.

Ready to scale?

Stop being the bottleneck. Reclaim your zone of genius.

Book Your Strategy Call
schedule Free 20-minute operational audit

Under Construction / Still Compiling

I'm currently refining this section to better serve you. The architecture of this experience is being meticulously crafted to ensure the highest standard of delivery. Please check back soon.